SMS Consent & Opt-In
The Madison Geeks Group, TMG Group, and Rocket Repair send low-volume, transactional SMS messages only to customers and users who have provided consent. The available opt-in method depends on how a customer interacts with us.
Service request
A customer voluntarily provides a mobile number during service intake or a support interaction. We explain the SMS use and obtain agreement before enabling texts.
Customer portal
An existing customer enters or confirms a mobile number and affirmatively enables SMS notifications in the RepairShopr customer portal.
Customer-initiated SMS
A customer texts our published business number and thereby agrees to receive replies concerning that request.
Disclosure presented at opt-in
By opting in, you agree to receive transactional text messages from The Madison Geeks Group, TMG Group, or Rocket Repair concerning account verification (2FA), account security, service updates, appointment coordination, and support.
Message frequency varies based on account and service activity. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. We do not send marketing or promotional messages through this SMS program.
View our SMS Policy, Privacy Policy, and Terms of Service.
What consent does—and does not—cover
Consent covers messages related to the customer’s account, requested services, appointments, security, and support. A customer-initiated text permits us to respond about that request; it does not authorize unrelated promotional messaging. Customers may withdraw consent at any time by replying STOP.
Mobile information protection
Mobile phone numbers and SMS opt-in and consent data are not shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. Information may be provided to service providers solely as needed to operate and deliver the messaging program.